Picking the right CRM for your salon starts with understanding what your business truly needs. Before settling on any software, think about your salon’s size, the services you offer, and how many clients you handle.
Consider what features would make your daily operations easier. Tools like online booking, inventory tracking, and client profiles can help you stay organized and improve customer experiences. It’s also important to choose software that’s easy to use, scalable for future growth, integrates with payment systems, and offers reliable customer support.
Your CRM should work with you, not against you, and support your salon’s growth every step of the way. DIKIDI is designed to do just that, helping you manage your business with ease and efficiency. Let’s look at how you can make the right choice to set your salon up for success.
Key Features Every Salon Software Should Offer
When selecting a CRM for your salon, look for features that directly address your business needs:
Managing a Customer Base
Keep all client information, like contact details, appointment history, and preferences, in one secure place. This helps you personalize services and build stronger relationships.
Scheduling Appointments
Automate appointment scheduling to avoid double bookings and provide your staff with an organized, conflict-free schedule.
Online Booking
Let clients book services anytime, anywhere, using a website, social media, or a custom app, saving time for both your team and customers.
Automatic Reminders
Reduce no-shows and late arrivals with reminders sent through SMS, push notifications, or emails.
Loyalty System
Reward loyal customers with discounts, points, or special offers, encouraging repeat visits and higher spending.
Gift Certificates
Provide clients the option to purchase gift cards for loved ones, creating an additional revenue stream for your salon.
Online Tips
Enable clients to leave tips digitally, which is more convenient and ensures fairness in tip distribution.
Finance Accounting
Track income and expenses in real time, helping you make better financial decisions.
Payroll Management
Automate payroll calculations, ensuring your staff gets paid accurately and on time.
Integrations
Connect with payment systems, marketing tools, and other software to streamline your overall business operations.
Why Your Salon Needs CRM Software
CRM software doesn’t just make things easier. It transforms the way you manage your salon, provide measurable benefits to your business:
Boosts Customer Retention
Personalized services and timely reminders encourage clients to return regularly.
Simplifies Staff Management
With automated scheduling and payroll systems, managing your team becomes stress-free and efficient.
Improves Service Quality
By reducing administrative tasks, you and your team can focus more on client satisfaction.
Motivates Employees
Transparent schedules, fair tip management, and consistent payroll systems keep your staff motivated and happy.
Build Customer Loyalty
Loyalty programs and regular communication make your customers feel valued, building long-term trust.
Organizes Finances
With everything tracked in one place, you can maintain a clear view of your revenue, expenses, and profitability.
Increases Revenue
Happy customers, efficient operations, and targeted promotions naturally lead to higher sales and profits.
Top CRM Software for Beauty Salons (Why DIKDI my Choice)
Here are five customer choice CRM options to help your salon stay organized.
1. DIKIDI
DIKIDI is user friendly and provides solutions tailored for beauty salons and independent specialists.
Features:
- Manage appointments and client profiles.
- Enable online booking through 10 different methods, including social media and website widgets.
- Create loyalty programs, offer gift cards, and run promotional campaigns.
- Track finances, inventory, and staff payroll with ease.
- Develop a branded app for personalized client engagement.
Integrations: Seamlessly connects with payment systems, marketing tools, and customer messaging platforms.
Price: Free basic plan; premium plans start at $9/month.
Online Booking Widgets: Integrates seamlessly with your website, social media, and the DIKIDI Online app.
Statistical Reports: Get insights into sales, client retention, and service performance to make informed decisions.
Warehouse Accounting: Track inventory usage and prevent shortages.
2. Appointy
Appointy is a versatile CRM that caters to businesses of all sizes.
Features
- Online booking widgets that work on your website, Facebook, and Instagram.
- Automatic reminders to reduce no-shows.
- Generate detailed reports on appointments, revenue, and client data.
- Easily schedule resources and manage employee shifts.
Integrations: Syncs with Google Calendar, Square, and Zoom for streamlined operations.
Price: Free plan available; paid plans start at $19.99/month.
Online Booking Widgets: Add booking options to your website, Facebook, and Instagram.
Statistical Reports: Analyze revenue, appointment trends, and client behavior to improve services.
Warehouse Accounting: While limited, it allows for tracking essential resources.
3. Vagaro
Vagaro offers powerful tools for salons looking to improve client experiences.
Features
- Online booking widgets and a dedicated customer app.
- Built-in POS system for fast and secure payments.
- Inventory tracking and detailed warehouse accounting.
- Marketing features like email and SMS campaigns to promote offers.
Integrations: Compatible with QuickBooks, Stripe, and social platforms.
Price: Starts at $30/month.
Online Booking Widgets: Works across your website and app, offering clients a smooth booking experience.
Statistical Reports: Detailed insights on sales, bookings, and inventory.
Warehouse Accounting: Monitor supplies to ensure seamless operations.
4. Square Appointments
Square Appointments is ideal for salons that need an integrated payment and scheduling solution.
Features:
- 24/7 online booking via customizable widgets.
- POS system to accept payments directly within the platform.
- Manage client profiles and appointment histories.
- Monitor inventory and simplify staff scheduling.
Integrations: Works seamlessly with Square’s ecosystem, including marketing tools and payment systems.
Price: Free for individuals; team plans start at $29/month.
Online Booking Widgets: Customizable for your website and social platforms.
Statistical Reports: Track sales, appointment trends, and staff performance.
Warehouse Accounting: Includes basic inventory management tools.
Note: DIKIDI offers everything your salon needs, from online booking and loyalty programs to advanced finance and payroll tools, all at a price that’s accessible. With a free plan and premium options starting at just $9/month, it’s a practical choice for salons looking to grow without overspending.
